We process orders within 1-2 business days. After shipping, delivery typically takes 5-7 business days.

Check your email for updates, including tracking details. Allow 24 hours for tracking information to appear, and check your Spam/Promotions folders if needed. You can also log in at knenest.com.

We accept PayPal, Visa, MasterCard, Discover, and American Express. Feel free to contact us for other payment options.

It’s vacuum-sealed! Unzip the outer bag, then carefully cut open the inner bag without damaging the pillow. Watch it expand, and give it a gentle toss to help it regain its shape.

Place your knees in the center channel and squeeze them together to let the memory foam adapt—it creates personalized support just for you. Easily switch sides while keeping knēNest™ between your knees.

You can also use knēNest™ while lying on your back. Simply squeeze your knees together as you shift to your side, and it will lock back into place to support your sleeping position. Use it nightly to familiarize yourself with knēNest™ and its unique design. Over time, your body will naturally adjust to its proper sleep position, providing enhanced support. We’re confident you’ll quickly experience an unparalleled level of comfort!

Not exactly what you had in mind? Before returning, put it to the test for 14 nights! While many people notice an immediate benefit, others may need several nights to adjust to the proper support. Try sleeping with it for two weeks and see how your sleep and comfort improve.

To ensure you’ve given your new product a fair trial, we kindly ask that returns be initiated only after at least 14 days of use. It may take some time for your body to adjust to this new level of comfort and support. If, after this period, the product does not meet your expectations, you may return it anytime within the 60-day trial period. Please contact us at hello@knenest.com to initiate a return.

What You’ll Need:

• Your order number and the email used for purchase.
• Returns are only available within the 48 contiguous U.S. states.
• Return the product following the instructions provided in the email.
• Your refund will be processed within 5-10 business days of receiving the product.
• An $8 return processing fee will be deducted from your refund.
• As part of our commitment to environmental responsibility, returned pillows will be either recycled or donated.